Operations
Streamlined Business Operations Support
Behind every successful business is a strong operational foundation - and that’s where I come in. From project management to systems and processes, I take care of the behind-the-scenes details that keep your business running smoothly.
Whether you need help setting up smarter systems, documenting your workflows, or refining how things get done day to day, I’ll help you build operations that support growth, not stress.
With The Back Pocket managing your business ops, you’ll gain back time, clarity, and confidence - so you can focus on the work that really moves your business forward.
Seamless. Simple. Sorted.
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Seamless. Simple. Sorted. *
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Project management
Keep projects running smoothly from start to finish. I plan and coordinate the moving parts so deadlines are met, deliverables stay on track, and nothing slips through the cracks.
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Systems & Proceses
Simplify and streamline the way you work. I review, create, and refine systems that save time, cut manual work, and keep your operations running efficiently.
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Research & Sourcing
Save time on research and get straight to the best solutions. Whether it’s tools, suppliers, or competitors, I’ll source what you need to make confident, informed decisions.
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Process Documentation & SOPs
Create clear, repeatable processes that keep your business consistent and scalable. I’ll document your workflows so tasks are easy to follow, train, and hand over.
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CRM Setup & Optimisation
Make your CRM work smarter for you. From data organisation to automated touchpoints, I’ll help you set up or optimise your system for maximum efficiency.
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Subscription Management
Streamline your tech stack and your spending. I’ll audit, organise, and optimise your subscriptions so you only pay for what you actually use.
The Back Pocket Process
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Submit your enquiry through our contact form and I will get back to you in 1-2 business days.
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We will schedule a discovery call to get to know each other and to see if I’m the right fit for you and your business.
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You will receive a proposal with my recommendations and next steps.
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Ready to get started? You’ll receive an onboarding email with all the details I need, and we’ll lock in a call to review your goals and plan out the first few wins for your business.
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Contract signed, onboarding complete - now the real work begins.
ABOUT ME
Hi, I’m Lizzy! I’ve spent over 10 years mastering the art of keeping busy business owners sane and now I’m here to offer that same support to you without the full-time commitment.
Think of me as your secret weapon for getting sh*t done, clearing your to-do list, helping you bring your vision to life and making space for you to focus on what really lights you up.
I get it, business can feel overwhelming, and burnout is real! That’s why I tailor my support to fit you - there is no task too small or too big, no cookie-cutter solutions, just real help that works for your unique business and busy life.
Ready To Streamline?
Let’s get your business running like clockwork. Reach out today and let’s build the systems, structure, and support you need to scale with ease.